Terms and Conditions

Introduction
Welcome to the Mashumbini Catering (Pty) Ltd website. By accessing, browsing, or using this website, you agree to comply with and be bound by the following terms and conditions (“Terms”). Please read them carefully. If you do not agree with any part of these Terms, please do not use our website.

1. Use of the Website
1.1. By using our website, you confirm that you are at least 18 years of age or are accessing the site under the supervision of a parent or guardian.
1.2. You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the website.

2. Intellectual Property Rights
2.1. All content on this website, including text, graphics, logos, images, and software, is the property of Mashumbini Catering (Pty) Ltd and is protected by copyright, trademark, and other intellectual property rights.
2.2. You may not copy, distribute, or create derivative works from any content on this website without our express written consent.

3. Product Information and Availability
3.1. We strive to ensure that all information about our products is accurate, complete, and up-to-date. However, errors may occur, and we cannot guarantee the availability of any product displayed on our website.
3.2. Prices, product descriptions, and specifications are subject to change without notice.

4. Orders and Payments
4.1. By placing an order through our website, you agree to purchase the selected products at the specified price, including any applicable taxes and delivery charges.
4.2. Mashumbini Catering (Pty) Ltd reserves the right to cancel or refuse any order for any reason, including but not limited to insufficient stock, errors in product or pricing information, or if fraudulent activity is suspected.
4.3. Payment must be made in full at the time of purchase unless otherwise agreed upon.

5. Shipping and Delivery
5.1. We aim to process and deliver orders promptly. However, delivery times may vary depending on location, product availability, and other external factors beyond our control.
5.2. Any delivery dates provided are estimates only, and Mashumbini Catering (Pty) Ltd is not liable for any delays in delivery.
5.3. The risk of loss or damage to products passes to you upon delivery. We recommend inspecting your order upon arrival and notifying us of any issues immediately.

6. Returns and Refunds
6.1. If you are not satisfied with your purchase, please review our Return Policy [link to Return Policy page if applicable].
6.2. To qualify for a return or refund, the product must be unused and in its original packaging. Certain products may be non-returnable, as outlined in our Return Policy.
6.3. Refunds, if approved, will be processed to your original payment method, and any shipping costs are non-refundable unless the return is due to an error on our part.

7. Limitation of Liability
7.1. To the fullest extent permitted by law, Mashumbini Catering (Pty) Ltd disclaims any and all liability for any direct, indirect, or consequential damages arising out of or in connection with your use of this website or the purchase of any products from us.
7.2. We make no representations or warranties of any kind, express or implied, as to the accuracy or completeness of the information provided on this website.

8. Indemnity
You agree to indemnify, defend, and hold Mashumbini Catering (Pty) Ltd harmless from any claims, liabilities, damages, costs, and expenses (including legal fees) arising from your use of the website, breach of these Terms, or violation of any rights of a third party.

9. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy [link to Privacy Policy page if applicable] for details on how we collect, use, and protect your personal information.

10. Changes to These Terms
Mashumbini Catering (Pty) Ltd reserves the right to amend or update these Terms at any time without prior notice. Your continued use of the website following any changes constitutes your acceptance of the updated Terms.

11. Governing Law and Jurisdiction
These Terms and any disputes arising from them or your use of this website are governed by the laws of South Africa. You agree to submit to the exclusive jurisdiction of the South African courts.

12. Contact Information
If you have any questions or concerns regarding these Terms, please contact us:

Mashumbini Catering (Pty) Ltd
📍 Address: 20 Dover Street, Unit 1, Randpark Building, Ferndale, Randburg, 2194
📧 Email: admin@mashumbini.co.za
📞 Phone: 011-781 7390